Here to help you move forward.
Help with accounts, workout records, subscriptions and privacy.
Product support
[email protected]Privacy and deletion requests
[email protected]Common questions
Subscriptions and Restore Purchases
Monthly and yearly Pro subscriptions have the same benefits. Open the subscription interface to see current prices and use Restore Purchases with the Apple Account used for purchase. If access is missing, contact support with your app version and the time of the issue. Do not send passwords or full payment credentials.
How do I cancel a subscription?
On iPhone, open Settings → Apple Account → Subscriptions → BiteMigo to manage or cancel. Deleting your account, signing out or uninstalling does not cancel subscriptions. Request refunds through Apple’s official channels.
Sign-in and account help
Use the sign-in method originally used or linked to your account. Include the sign-in method, app version, device model and error message when contacting support. Never send passwords, verification codes or Apple Account credentials.
How does Apple Health work?
Health integration is optional. With permission, the app can read body weight and save completed strength workouts. Adjust permissions in Health or system privacy settings. An empty weight result does not necessarily mean authorization failed.
Does AI or posture analysis provide diagnosis?
No. AI suggestions and photo analysis can be inaccurate and are not medical diagnoses. Read the feature-specific consent notice before sending data and manage the corresponding permission in the app. Do not upload sensitive photos of other people.
How do I report inappropriate content?
Use the community reporting or blocking controls in the app, or email support with the content location and a description of the concern. Posts are published in real time and may be removed following review of a report or other enforcement action.
How do I export or delete data?
For exports, open Settings → Account data & privacy. For account deletion, open Profile → Settings → Account & security → Delete account. See the account and data deletion page for more information.